Job Description
An exciting opportunity has arisen with a fantastic Security Vendor with phenomenal technology! They offer a vulnerability platform that allows companies to identify security risks. Based in the US, they are now looking to scale their EMEA team and are seeking a Customer Success Manager.
JOB TITLE: Customer Success Manager
LOCATION: London
PACKAGE: £60,000-£65,000 basic + stock option & benefits
COMPANY INFORMATION
- 100+ employees worldwide
- Global offices
- They have received significant funding
- Phenomenal leadership team!
KEY EXPERIENCE REQUIRED
- You will have a passion for security
- You will have customer centric experience (in professional services or customer success)
- You will have commercial awareness
- You will have project management experience
- You will have strong communication skills (written & verbal)
ROLE INFORMATION
- This role has a focus on customer success and support
- You will be responsible for managing 35-40 accounts
- You will be the main point of contact for account help, support, escalations, proactive engagement and renewals
- You will be targeted on retention
- This is a fantastic opportunity to manage a team
- You will be working from home 2-3 days a week
To apply for the above position, please contact Josh Cowdry or hit the apply button.
