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1st Line Support / Creative Marketing

Job Title: 1st Line Support / Creative Marketing
Contract Type: Permanent
Location: Surrey / London / Reading
Salary: £18000 - £20000 per annum + Company Benefits
Start Date: ASAP
REF: PB250816A
Contact Name: Harry Lee
Contact Email:
Job Published: almost 5 years ago

Job Description

Graduate opportunity for either an IT or Marketing orientated person to join a software vendor within 1st line support, you will have a clear career path into Digital Marketing or IT Support / Professional Service. Focused training, support and career development make this a great career opportunity and a foothold into a lucrative and creative career.

JOB TITLE: 1st Line Support / Creative Marketing
PACKAGE: £18,000 - £20,000 Basic + Benefits, training and development


- 40+ employees
- Modern and creative office and working environment
- Structured training and career path
- Award-winning technology
- Leading software provider of Marketing technology and Analytics


- Valid driver's licence (office is remote and you will require transport)
- Degree, ideally Creative, Business, Marketing, IT, Science or Maths however others will be considered
- Desire and aptitude to learn
- Career driven
- Strong communication and customer service skills
- Proactive, sociable and an avid problem solver willing to share and present ideas


- Joining an established team of 8 across 1st line, 2nd line and consultants
- The team have always promoted from within and due to two recent promotions, they are looking for an additional two 1st line support people to join the team
- Dealing with 1st Line customer concerns around email marketing including basic links, design, formatting and customer support / feedback
- During this time you will receive deeper training on either creative or IT support leading to 2nd line and then a client facing consulting role
- For a recent graduate or graduate with some commercial experience looking for a career within IT, Digital or Marketing, this is a great career option within an agile, supportive, and fun company to be trained and developed in the IT and commercial world


To apply for the above position, Please contact Harry Lee or hit the apply button.