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Customer Success Engineer

Job Title: Customer Success Engineer
Contract Type: Permanent
Location: London, England
Salary: £110000 per annum + Company Benefits
Start Date: ASAP
REF: PB161017A_1508513669
Contact Name: Guy Dalton-Griffin
Contact Email:
Job Published: about 5 years ago

Job Description

The fastest growing software vendor in history, who have completely transformed the Big Data market, has an urgent need for a number of Customer Success Engineers to deliver on and manage the 1000% revenue growth they have gone through in the last 2 years. Having gained hundreds of customers in a short space of time, there is huge interest around these guys and prospects are sat there waiting for the call. With a number of clear USP's and proprietary technology with a clear roadmap to go down, these guys are in line to be one of the most successful tech IPO's the industry will see. This is the only company you should be looking to join.

JOB TITLE: Customer Success Engineer - Hyper-growth AI Software Vendor
PACKAGE: Up to £110K base, bonus and fantastic stock


* Listed as one of the top 20 pre-IPO software vendors to watch
* £180Million funding to date
* 1000% growth over the last 2 years


* Minimum 5 years as a Customer Success Engineer or Customer Operations Engineer
* Working knowledge of Python, Scala or Java
* Extensive Big Data technology exposure to the likes of: Hadoop, Kafka, Spark, Hive, Flink, Kubernetes, etc
* Strong technical aptitude with a desire to learn new things and has demonstrated such behaviour
* Willing to travel up to 50% of your time


* A pure post-sales role, you will be the face of the company to your assigned customers
* Whilst you're responsible for both renewals and customer satisfaction, this role will also see you as the first technical point of contact for any support, training or adoption issue that may arise
* Extensive internal and external stakeholder management


To apply for the above position, please contact Guy Dalton-Griffin or hit the apply button.