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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: London, England
Industry:
Salary: £60000 - £65000 per annum + Company Benefits
Start Date: ASAP
REF: JC191217_1513792007
Contact Name: Chris Lynch
Telephone Number: 020 8722 8200
Contact Email: chrislynch@cdsr.com
Job Published: 6 months ago

Job Description

An exciting opportunity has arisen with a fantastic Security Vendor with phenomenal technology! They offer a vulnerability platform that allows companies to identify security risks. Based in the US, they are now looking to scale their EMEA team and are seeking a Customer Success Manager.

JOB TITLE: Customer Success Manager
LOCATION: London
PACKAGE: £60,000-£65,000 basic + stock option & benefits

COMPANY INFORMATION

- 100+ employees worldwide
- Global offices
- They have received significant funding
- Phenomenal leadership team!

KEY EXPERIENCE REQUIRED

- You will have a passion for security
- You will have customer centric experience (in professional services or customer success)
- You will have commercial awareness
- You will have project management experience
- You will have strong communication skills (written & verbal)

ROLE INFORMATION

- This role has a focus on customer success and support
- You will be responsible for managing 35-40 accounts
- You will be the main point of contact for account help, support, escalations, proactive engagement and renewals
- You will be targeted on retention
- This is a fantastic opportunity to manage a team
- You will be working from home 2-3 days a week

 

To apply for the above position, please contact Chris Lynch or hit the apply button.