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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: London, England
Industry:
Salary: £50000 - £70000 per annum + Company Benefits
Start Date: ASAP
REF: PB211117_1515424691
Contact Name: Paul Bramble
Contact Email: paulb@cdsr.com
Job Published: 11 months ago

Job Description

This is an opportunity to work as a Strategic Customer Success Manager, helping to grow my client's EMEA offering off the back of huge success in the US. They specialise in Online Project Management Software (Project Portfolio Management vendor), and are currently in the middle of a rapid growth phase after winning several pivotal deals from their nearest competitors such as Oracle Primavera and CA Clarity. Due to the product's ease of deployment and seamless integration with Salesforce.com CRM systems, this software vendor is making waves in the PPM space. With ambitious plans to IPO, there is also significant stock in this opportunity. Apply NOW!

JOB TITLE: Customer Success Manager EMEA
TERRITORY: UK based - covering EMEA
LOCATION: London / Home Counties
PACKAGE: Base £50,000-£70,000 + Bonus + Stock

COMPANY INFORMATION

- Established in 2006
- Circa 250 employees worldwide
- US HQ
- Over 3000 organisations worldwide have deployed our client's technology
- Online Project Management software + work execution management technology

KEY EXPERIENCE REQUIRED

- You must have very strong CS experience (minimum of 3 years)
- You must have a strong understanding of SaaS
- Related technology experience would be a massive plus
- Second language (German / French)
- Must have worked with enterprise clients and have experience dealing with 20+ accounts

ROLE INFORMATION

- Post-sales responsibilities
- Technical evangelist after implementation
- Working closely with customers from a technical and commercial standpoint and be able to deal with customer issue
- Drive detailed discovery sessions
- Participate in creating value driven business cases
- Supporting European customers
- High Touch approach - you will be working and supporting my client's most important customers

 

To apply for the above position, please contact Paul Bramble or hit the apply button.