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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: London, England
Industry:
Salary: £60000 - £80000 per annum + Company Benefits
Start Date: ASAP
REF: PB180418C_1535993834
Contact Name: Paul Bramble
Contact Email: paulb@cdsr.com
Job Published: about 1 month ago

Job Description

My client is looking for a hungry Customer Success Manager to join their ever-growing UK team that is currently at 20 employees with 200 worldwide and growth plans to double over the next 24 months!! They are leaders within this very competitive VDR space and have recently launched a new product that has taken the market by storm, being the only one of its kind!... read more if this is something that sounds interesting to you!!

JOB TITLE: Customer Success Manager
LOCATION: Access to Bishopsgate, London
PACKAGE: Sweet spot is £60,000-£80,000 + 10-20% bonus but this depends on current experience and remuneration

COMPANY INFORMATION

- HQ - Apac
- Offices across EMEA, US, Apac
- 200 staff worldwide and looking to double
- Series A funded
- Provide Virtual Data Room software
- Grown rapidly over the past 2 years
- Founded in 2005

KEY EXPERIENCE REQUIRED

- 2-5 years' experience within a B2B SaaS environment
- Must have relevant customer success experience (2-5 years)
- Must come from a business led technology sale - e.g. CRM, ERP, HR, HCM
- Must understand the post-sales process and the importance of customer success

ROLE INFORMATION

- Post-sales responsibilities
- Technical evangelist after implementation
- Working closely with customers from a technical and commercial standpoint and be able to deal with customer issue
- Drive detailed discovery sessions
- Participate in creating value driven business cases
- Supporting European customers
- High Touch approach - you will be working with and supporting my client's most important customers

To apply for the above position, please contact Paul Bramble or hit the "Apply Now" button.