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Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: Amsterdam, North Holland
Salary: Competitive
Start Date: ASAP
REF: PB151018C_1539601917
Contact Name: Matthew Frost
Contact Email:
Job Published: almost 4 years ago

Job Description

Are you looking to join a market that analysts predict to be worth billions within the next couple of years? Read on…

In 2017 my client had 60 staff worldwide...coming to the end of 2018 they have just hit their 100-employee mark!! Being one of the challengers within the Robotic Process Automation space, they are constantly looking to grow their technical Pre and Post sales teams worldwide. Last year they secured their first round of funding, so this could be a great opportunity to be a part of a very exciting, growing industry!!

JOB TITLE: Customer Success Manager
LOCATION: My client will consider candidates in Amsterdam OR London
PACKAGE: Open on salary


* Rapidly growing technology leader
* Series B funding
* Tier 1 client base
* Hot market leading technology
* Massively expanding


* 2-3 years Customer Success / Technical Account Management experience
* Must have experience working for a software vendor
* Must come from an IT based product not a business product - good technologies would be RPA, BPM, AppDev, DevOps, ITSM, Automation
* Must have a desire to learn new technologies and want to be a part of a fast-growing company
* Must have Enterprise success experience


* Post-sales responsibilities
* Technical evangelist after implementation
* Working closely with customers from a technical and commercial standpoint and be able to deal with customer issue
* Drive detailed discovery sessions
* Participate in creating value driven business cases
* Supporting European customers
* High Touch approach - you will be working with and supporting my client's most important customers (5-10 tier 1,2 customers)


To apply for the above position, please contact Matthew Frost or hit the "Apply Now" button.