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Customer Support Engineer

Job Title: Customer Support Engineer
Contract Type: Permanent
Location: Bristol
Industry:
Salary: £45000 per annum + Company Benefits
Start Date: ASAP
REF: PB171017_1508514044
Contact Name: Guy Dalton-Griffin
Contact Email: guy@cditrec.com
Job Published: 11 months ago

Job Description

A globally recognised leader in Big Data technology is looking to expand their international presence with an outstanding Customer Support Engineer. This is a fantastic opportunity to lead all Support-related engagements for the largest enterprises out there, ensuring the uptime of their most business-critical software.

JOB TITLE: Customer Support Engineer
LOCATION: South West
PACKAGE: Up to £45K base, car allowance, bonus, private healthcare, pension, etc.

COMPANY INFORMATION

* Award-winning Analytics, BI and Data Warehousing vendor
* Recently acquired a number of very successful Big Data technology related organisations to further strengthen them as a dominant player within the market
* Extensive enterprise client base including the likes of: Apple, eBay, Tesco, Unilever

KEY EXPERIENCE REQUIRED

* Minimum 5+ years' Support, Network Engineering or Infrastructure Engineering experience
* Very strong understanding around Linux servers and installations
* Hardware and Infrastructure diagnosis & support experience
* Strong Crisis Management experience

ROLE INFORMATION

* Lead support engagements for a select few enterprises within your region
* A mixture of both troubleshooting, updating and installing the technology onto the customers' servers
* Account Management for any ongoing Support related projects
* Up to 40% travel across the South West region

 

To apply for the above position, please contact Guy Dalton-Griffin or hit the apply button.