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Product Support Engineer - Gartner Quadrant

Job Title: Product Support Engineer - Gartner Quadrant
Contract Type: Permanent
Location: Elstead
Industry:
Salary: £50000 per annum + Company Benefits
Start Date: ASAP
REF: PB310317C_1491232967
Contact Name: Paul Bramble
Contact Email: paulb@cdsr.com
Job Published: 6 months ago

Job Description

This is a chance for a Product Support professional to join a fast growing software company with a global presence!! My client will allow you to make a real impact and develop yourself within the Network Performance community!! They are leaders within the industry and due to huge customer demands are now looking to grow their Support teams across the US & EMEA!!

JOB TITLE: Product Support Engineer - Gartner Quadrant
LOCATION: Elstead
PACKAGE: £50,000 Basic + Excellent Corporate Benefits

COMPANY INFORMATION

- My client is the leading provider of cost-effective network performance solutions. Their products help communications service providers, large enterprises and mobile operators meet the challenge of providing top-quality user experience, while at the same time increasing the capital efficiency of their network infrastructure!!
- Their knowledge, experience and constant innovation gives customers a transparent level of actionable network, application, visibility and control across all services, technologies, and all areas of fixed networks, mobile networks and enterprise WANs

KEY EXPERIENCE REQUIRED

- Strong experience around windows desktop support
- Product support experience
- Network performance background / radio technology experience would be a plus

ROLE INFORMATION

- Support partners (telco's, integrators, managed service providers) in proclaiming my client's productized services
- Create and maintain a close relationship with both the technical end-customer responsible as well as technical partner peers
- Advise partners and enterprise customers on my client's best-practices

 

To apply for the above position, please contact Paul Bramble or hit the apply button.