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Strategic Account Manager

Job Title: Strategic Account Manager
Contract Type: Permanent
Location: New York
Salary: US$80000 - US$85000 per annum + Company Benefits
Start Date: ASAP
REF: JPT170615C
Contact Name: James Pearce-Thomas
Contact Email:
Job Published: almost 7 years ago

Job Description

The Strategic Account Manager is to be the overall liaison between clients and vendor, while growing the value of each assigned account. The Strategic Account Manager's primary responsibilities include deepening and broadening client relationships and helping clients achieve their strategic goals.

JOB TITLE: Strategic Account Manager 
LOCATION: New York City - USA 
PACKAGE: Base salary up to $80,000 - $85,000 x 2 OTE plus benefits


- Pre-IPO vendor with global office network
- Global technology leader in mobile and multi-channel customer engagement software
- Clients include 25% of the Fortune 100


- Ability to take full ownership of client relationships to answer questions and resolve issues
- Experience handling and supervising professional service related implementations
- Experience in managing an impressive portfolio with ample client examples
- Strong communication, negotiation, process analytical, and presentation skills


- Manage strategic accounts within a deigned territory and up-sell / cross-sell whenever possible 
- Provide strategy to help clients achieve their goals within multi-channel customer engagements
- Manage and develop deep client relationships through the full life-cycle of the account - pre-sales support, on boarding, ongoing account and project management, as well as monthly / quarterly business reviews


To apply for the above position, Please contact James Pearce-Thomas or hit the apply button.