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Support Engineer

Job Title: Support Engineer
Contract Type: Permanent
Location: London / Reading
Salary: £50000 per annum + Company Benefits
Start Date: ASAP
REF: PB200717B_1500915069
Contact Name: Guy Dalton-Griffin
Contact Email:
Job Published: over 5 years ago

Job Description

A leading open-source data science vendor is looking to build out their support team, adding 24/5 coverage with their first EMEA support hire. This business is a huge player within the Data Analytics and Data Science world and as such, this hire presents a huge opportunity to work with their early-stage EMEA enterprise clients, who are currently poised for huge growth in EMEA over the next 12 months.

JOB TITLE: First EMEA Support Engineer
PACKAGE: Up to £50k + benefits


* Recently established, high-growth, pre-IPO, start-up that has got the VC's lining up
* Off the back of their open-source product, they have created a huge demand for an enterprise grade client
* This business is leading the charge in the Data Science space and is poised for great things as they are growing at a huge pace


* 2+ years support experience
* Command line knowledge of Linux OS (Mac OS + Windows is of benefit also)
* Support experience with networking protocols, virtualisation, firewall technologies
* Python scripting or debugging skills is of huge benefit


* Primary point of contact for all EMEA support enquiries of their enterprise platform
* Work with customers both via ticketing / email & phone conversations
* Escalate issues where necessary
* Be part of the most exciting software vendor in the business!

To apply for the above position, please contact Guy Dalton-Griffin or hit the apply button.