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Support Engineer - Hyper growth Marketing Technology

Job Title: Support Engineer - Hyper growth Marketing Technology
Contract Type: Permanent
Location: South East England
Industry:
Salary: £50000 per annum + Company Benefits
Start Date: ASAP
REF: PB210317A_1490206936
Contact Name: Guy Dalton-Griffin
Contact Email: guy@cditrec.com
Job Published: 7 months ago

Job Description

Our client is a market-defining Marketing Data Analytics vendor with triple digit growth. They need to build out their incredible Support team due to a constant influx of massive global customers. Joining an established global support team who are also seen as the product experts internally within the business, this is a massively varied role with one of the most exciting technology vendors in the market. Sound good?

JOB TITLE: Support Engineer - Hyper growth Marketing Technology
LOCATION: South East
PACKAGE: £50k + bonus + benefits (health, pension, etc.)

COMPANY INFORMATION

* A leading Marketing Analytics technology that has completely transformed the marketing strategies for the global top 100 brands
* Consistent growth with a strong global presence
* Massive VC funding in excess of $150m, a number of tier 1 VC firms back these guys as being the ones to watch

KEY EXPERIENCE REQUIRED

* 3+ years Support experience
* You are a born and bred problem solver and love digging into customer issues
* You can write and debug JavaScript code
* Experience working with web analytics products (Omniture, Webtrends, etc)

ROLE INFORMATION

* This is a pure problem solver's role, digging into a massive range of customer problems
* Mixture of phone based, email and support tickets
* Debugging JavaScript code and you will write a couple of lines in JavaScript if needed
* Get involved in product recommendations and consulting with engineering on how best to reduce the support workload
* Standard working hours

 


To apply for the above position, Please contact Guy Dalton-Griffin or hit the apply button.