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Technical Support Engineer

Job Title: Technical Support Engineer
Contract Type: Permanent
Location: Manhattan, New York
Industry:
Salary: US$60000 - US$80000 per annum + Company Benefits
Start Date: ASAP
REF: PI110216
Contact Name: Matthew Frost
Contact Email: matthewfrost@cdsr.com
Job Published: almost 5 years ago

Job Description

An incredible start-up company recognised by an industry leading consultancy as one of the fastest growing technology companies, tripling its revenue for the last four consecutive years. Multiple award winning technology recognised by industry analysts as the most innovative technology in its space. This is a once in a lifetime opportunity to join a Pre-IPO company with a fantastic work culture at a time they are looking to grow exponentially. Due to growth, they have an urgent need to hire Technical Support Engineers to work with their large enterprise clients, assisting in troubleshooting around their BI software technology.

JOB TITLE: Technical Support Engineer
LOCATION: Access to Manhattan
PACKAGE: Base $60-80k Plus bonus plus Benefits: Health, Dental

COMPANY INFORMATION

* A Business Intelligence Market Leader that is head and shoulders above its competition
* Pre-IPO company tripling its revenue for four consecutive years
* Offices in the USA and Israel
* 180 employees worldwide
* High C-Level exposure
* Incredible start-up culture
* Highly prestigious client base made up of global household names

KEY EXPERIENCE REQUIRED

* 3 years troubleshooting experience with knowledge of infrastructure
* 1 year+ BI (Business Intelligence) software experience
* You will have some SaaS experience
* Worked with Enterprise size clients
* Strong customer facing skills

ROLE INFORMATION

* Troubleshoot complex customer problems
* Provide general consulting regarding system architecture
* Deliver customer training on the product
* Perform remote installations of the product into the client's environment
* Ensure compliance with the client's existing environment.


To apply for the above position, Please contact Matthew Frost or hit the apply button.